<p class = "canvas-atom canvas-text Mb (1.0em) Mb (0) – sm Mt (0.8em) – sm" type = "text" content = "At the moment, Charlotte Barton d'Exeter should have returned from skiing in the Alps. She had organized a special birthday trip with friends in the mountains."data-reactid =" 5 "> Around the present day, Charlotte Barton d'Exeter should have returned from skiing in the Alps, having organized a special trip for a birthday with friends in the mountains.

<p class = "canvas-atom web-text Mb (1.0em) Mb (0) – sm Mt (0.8em) – sm" type = "text" content = "The closest that she had, however , was sitting aboard easyJet Airbus at Bristol Airport.As you may have read, she was says to give up his double-seat booking and to leave the plane. "data-reactid =" 6 "> It is however close to the one that was on board an easyJet Airbus at Bristol Airport.As you may have read, says to give up his double-seat booking and leave the plane.

Social media does not have as much fury as its reaction to the story of a woman discharged. Twitter's reaction to Charlotte's appalling treatment was quick and mostly angry. And there were a lot of questions.

Matthew Wasley wanted to know, "What should you do if you find yourself in this situation?" Well, there is not much to know about your rights and insist that you respect them. If the captain (or his representatives) tells you that you are off the plane, that's it. Your only negotiation opportunity is: what will happen next?

It is possible in this case, for example, that if Charlotte had been embarked in a taxi directly to Heathrow for a flight to Geneva before 9 am on BA or Swiss, she could have saved her holidays. Instead, she was sent to Gatwick, where the easyJet flight would have arrived in Geneva too late for her reserved transfer. On one of the busiest days of winter, no space was available for the rest of the day.

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United gives $ 10,000 to a woman after removing her from an overbooked flight

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United gives $ 10,000 to a woman after removing her from an overbooked flight

What can you do to avoid being in Charlotte's most uncomfortable position?

<p class = "canvas-atom canvas-text Mb (1.0em) Mb (0) – sm Mt (0.8em) – sm" type = "text" content = "Of all the recent cases of overbooking involving easyJet, it seems that anyone paying extra for an assigned seat removes the risk of being deleted. written"Paying extra for a specific seat is supposed to be just that, an extra. Once you have asked people to pay these fees to make sure they are allowed to fly, it is no longer an "extra". "" Data-reactid = "22"> It appears from all recent overbooking cases involving easyJet that anyone who pays a supplement for an assigned seat removes the risk of being removed. Lisa R written"Paying extra for a specific seat is supposed to be just that, an extra. Once you have asked people to pay these fees to make sure they have the right to fly, it's no longer an "extra". "

Indeed, some people may see the "cost to avoid being discharged by overbooking."

Having checked luggage can also help. Once the ground staff has cleared access to the podium where the cabin crew only became aware of the overbooking problem that when everyone is on board, the flight may be delayed. . (Charlotte's plane finally left 36 minutes late.)

Airplanes can not fly with checked luggage by a passenger who is not on board. So, it's going to speed things up to kick someone out with just carry-on baggage.

Talking about things that should not happen, surely overbooking is bad? Well, it was not a typical case of oversold seats available: the plane had been reduced by six seats out of the expected 186. But easyJet and many other airlines often sell more seats than there are available.

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While this may seem like a dubious practice (and Robert M describes it as "fraud"), in fact, when overbooking is well managed, it offers global benefits.

According to easyJet, on average, 5% of passengers do not show up for the booked flight.

<p class = "canvas-atom canvas-text Mb (1.0em) Mb (0) – sm Mt (0.8em) – sm" type = "text" content = "Ken Imrie asked: "Who cares that five do not show up?" "Data-reactid =" 30 ">Ken Imrie asked: "Does it matter if five do not show up?"

Many people, including me. By selling seats twice, planes fly larger. This practice reduces the per-person impact of theft on the environment and increases the airline's revenue – which may mean that fares are lower than they would otherwise be. Travelers in distress who really need to take a specific flight in the short term can buy a ticket even when the plane is technically full.

The story continues

All that is necessary is that the overbooking rules be followed and that the airline be generous; after all, he aims to make a profitable bet every time he overbooked.

If the airline is overbooked, it should start offering non-binding incentives to volunteers in the boarding lounge. The agreement, which I have often accepted, is as follows: stay behind and if more people than places are available, we will pay you to catch a flight later.

But it depends on the airline increasing the incentive of the volunteers until enough assent compensates for the excesses. So everyone is happy.

<p class = "canvas-atom canvas-text Mb (1.0em) Mb (0) – sm Mt (0.8em) – sm" type = "text" content = "When everything is voluntary, no one gets upset Othe verbooking went wrong because it was mismanaged. Airlines need to be more careful – and compassionate – or face repression."data-reactid =" 39 "> When everything is voluntary, no one gets upset Overbooking has been badly treated because it has been badly managed The airlines must be more cautious – and compassion – or face repression.