Lufthansa Team aims to come to be the most digital airline in the environment to offer its clients a touring expertise more fluid and personalised vacation. IFTM Top Resa is an option for the team's airlines to arrive back again on the means applied to achieve this. In purchase to achieve its aim, the team plans to commit some 500 million euros in its digital transformation, by 2020.
A digital expertise that begins with the buy of the ticket …
The vacation expertise proposed by Lufthansa Team starts off at property, with Mildred, a charming avatar with pink hair allowing to visualize the flights of the subsequent 9 months, at the finest tariffs
] Travelers can also test their baggage instantly from their property on some flights thanks to Residence Tag.
… which carries on at the airport
As soon as you get there at the airport, you will be ready to locate all the details you require to have your baggage. at the airport, passengers can sign-up promptly at the automatic test-in terminals. With the Lufthansa application, passengers, after depositing their baggage
at their test-in desk, have access to their standing which permits them to know in which their baggage is at all times. Immediately after the landing, a notification tells them which carpet their suitcases will be returned to them.
…. and during the flight
Lufthansa now presents substantial-speed Online access, with FlyNet®, in all courses, on long-haul flights. This support, which consists of 3 optional offers, will quickly be extended to Lufthansa domestic and medium-haul flights and the Austrian Airways Airbus A320 fleet.
Innovation for comfort and ease on board
For a new vacation expertise, Lufthansa Team innovates by enhancing comfort and ease on board, with the creation of a brand new course, the Top quality Financial state Class. The Top quality Financial state Class presents much better comfort and ease, with more room and a broader range of products and services. This new course will also be progressively put in on all Austrian Airways long-haul flights by March 2018.
New locations for winter season 2017 and summertime 2018
Immediately after the opening of two new routes in France final spring (Nantes-Munich and Bordeaux-Frankfurt), the team will yet again offer new routes and new locations. The flight plans for the winter season of 2017 and the summertime of 2018 will be presented at the IFTM Top Résa